Recruitment and Retention Toolkit

Recruitment and Retention: A Practical guide for employers

Workforce recruitment and development may be the most important issue for our sector in the coming years, so this toolkit is designed to stimulate some thinking around that, to support your own business journey - and its future success.

As well as downloading the toolkit here, you can scroll down the page to view it online and to download individual sections of the toolkit.

Download the Toolkit

Lindores Abbey Case Study

You can preview the Recruitment and Retention toolkit using the viewer below. Scroll down past the viewer to access and download individual sections of the toolkit.

Recruitment and Retention Toolkit

Download the toolkit by individual sections

How to attract the right people to your business

You already know you need great people in your business. You also know it can be hard to attract and keep them. This guide will help you get adaptable, committed people to work for you – young people about to start their careers, people returning to work or wanting a new direction, and people already experienced in food and drink.

Download this section


Effective recruitment is vital for every business – you know that already. But it’s easy to overlook that recruitment is not just about finding the right people for immediate vacancies. The people you recruit now can deliver the longer-term success of your business.

Download this section


If you’ve been in your job a long time, or run your own business, you may not remember just how you felt on your first day or week in your job. But induction – basically what happens when people start – is a crucial part of recruitment and staff retention.

Download this section


Once you have good people and people with potential, you want to keep and develop them. Having staff who like their jobs and do them well is great for productivity, and developing your people will help look after the future of your business too.

Download this section


Not everyone wants to be a team leader or manager, but everyone can develop further. They need ongoing development to help them do their current role more effectively and to prepare them to take on new tasks or move into their next role.

Download this section

Case studies

Read the latest case studies on skills for resilience from the Scotland Food & Drink Partnership

Christie the Baker: learning digital skills helped us through crisis

Christies is a traditional Scottish baker, selling traditional products. During the Covid-19 lockdown, all of us – from our managing director to our bakery and shop staff – learnt new ways to do our jobs.

Dawnfresh - Our people development programme futureproofs the business

Believing that great people make a great business, Dawnfresh works hard to be an employer of choice. Our investment in areas such as core skills, wellbeing and fair pay served us well during the Covid-19 pandemic.

Devro plc: think about risk and develop your people

As a food business, how do you stay ahead of the game? You anticipate what could go wrong (and right) and plan for it. You also invest in people’s training and development.

Maclean’s Highland Bakery: resilience comes from treating staff well

Throughout Macleans, we develop our people, look after them and offer work-life balance. Our experience during the Covid-19 pandemic showed the value of building skills and loyalty.

Macsween: going back to basics can work wonders

However successful a business, it can benefit from de-constructing the way it does things. At Macsween, we completely reviewed our operations and culture, and are more productive and resilient as a result.

Mimi’s Bakehouse: How we hardwired adaptability into our business

When crisis hit our family-owned bakery, we were quickly able to adapt the business and move 100% online. The three key ingredients? Investment in digital, social media, and company culture.

Share this